Seeyah Privacy Policy

Hello! We are Yought Inc. (“Yought” or “we”). This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use.

Whilst you’re enjoying the Seeyah mobile application (“App”), our websites and microsites (such as Seeyah.ca) or using our digital products and services (such as our competitions or surveys) (together, referred to in this Privacy Policy as our “Sites”), we collect some information about you. In addition, you may choose to use the App or Sites to share information with other users, including your friends and contacts (“Users”). We may also need to share your information sometimes.

The App and Sites are global, and your information will be sent to and used in the United States and Canada regardless of the country you reside in. This Policy explains how we protect your personal data, so please read very carefully!
 

Who Are We

The App and Sites are operated by “Yought Inc.” (also referred to in this policy as “we” or “us”) which are controllers of personal information collected and processed through the Seeyah App and Sites.

The Yought Inc. has designated a Data Protection Officer and they can be reached by emailing support@seeyah.ca or by post at the following address,

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Attn: Privacy Officer

Laurent Maltais

269 2e Avenue Verdun, QC H4G 2W4

1. COLLECTION OF INFORMATION.

Registration Information

When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

• Name;

• Username;

• Email address;

• Mobile number;

• Gender identity;

• Date of birth;

• Sexual preference;

• Photographs;

• Location; and

• Login information for social media accounts that you connect to your Seeyah Account (this could include, for example, your Google and Apple accounts).

Once you register, you will be able to review and change this information at any time just by logging in to Seeyah (other than your date of birth and location (which, if you have given Seeyah access to your location in your device settings, is automatically updated based on the location of your device)). It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.

The information we collect helps to enhance the App and verify our Users (robots are not welcome!). Registration Information such as your sexual preference, name and username may be visible to other Users who view your profile page.

For Users who are California residents, the data we may collect falls within the following categories of “personal information”, as defined by the California Consumer Privacy Act (CCPA):

• A. Identifiers, such as name and location;

• B. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;

• C. Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions;

• D. Commercial information, such as transaction information and purchase history;

• E. Biometric information;

• F. Internet or network activity information, such as browsing history and interactions with our Sites and App;

• G. Geolocation data, such as mobile device location;

• H. Audio, electronic, visual and similar information, such as photos and videos;

• I. Professional or employment-related information, such as work history and prior employer;

• J. Non-public education information; and

• K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

Profile Information

We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile.

When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on Seeyah.

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Purchases Information

If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.

Seeyah uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behaviour that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected Users can contact Seeyah to contest the decision.

Please note that if your account is blocked for any reason, any account(s) that you have on other Yought Inc. platforms/applications, such as Badoo, may also be blocked as part of our anti-spam and anti-fraud procedures.

Geolocation Information

If you have given Seeyah access to your location in your device settings, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we use it to personalise the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.

If you have given Seeyah access to your location, but wish to turn this off, you can do so by the following methods:

1. iPhone app — settings, privacy, location services, Seeyah

2. Android — settings, location, Seeyah, permissions, location

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Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.

2. USE OF YOUR INFORMATION.

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Our main goal is to ensure your experience on Seeyah is an enjoyable one and you don’t end up getting stung! In order to deliver an enjoyable experience to you, we may use your Registration and other information to:

• offer you our services and features;

• contact you with information about the App (e.g., updates and new features);

• personalise the App/Sites and the content we deliver to you;

• conduct research and analytics about how you use and interact with the App/Sites;

• to test new technologies and processes designed to enhance and improve the App/Sites;

• resolve disputes, troubleshoot problems and to enforce our Terms & Conditions;

• investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.

• to send you information about the promotions and offers we have available - if you’ve signed up for our communications or otherwise told us it’s OK (you can withdraw from marketing at any time via Settings in the App or by using the opt-out mechanisms and links provided in each message); and

• protect our Users and third parties from harm.

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Our Matching Algorithms

We have developed matching algorithms to predict your compatibility with other users and so we can show you people we think are a good match for you. Our matching algorithms use the following data about you to predict your compatibility with others and generate profile recommendations: the things you tell us about yourself in your profile; information about your activity in our apps; whether you are a photo verified user; and your device coordinates, which are necessary to understand your proximity to other members. The legal basis for processing profile and proximity information is that this is necessary for the provision of our contractual services to you pursuant to Article 6(1)(b) GDPR. Where we process information about your app activity, this is based on our legitimate interests pursuant to Article 6(1)(f) GDPR, and specifically our legitimate interest in generating more personalised and relevant recommendations for who you can match with in our App. If you have chosen to include sensitive information in your profile, such as information about your beliefs, the processing of this information is based on your voluntary and explicit consent.

Moderation Practices

We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Seeyah to contest the decision.

If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.

Lawful Basis

Under Canadian data protection laws, we are required to tell you our lawful basis for using your data and we have set this out in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).